Global Access is the direct communication between your app and your device from anywhere in the world.

It is absolutely private.
No one, not even enclayve,
is part of this communication.

This guide shows you where your enclayve device should be located in your home network for Global Access.

Background

When you are away from home, your app (and your friend's apps) communicate to your enclayve device through both the Internet and your home network, as shown below.

Global Access

There are some restrictions on where your enclayve device can be located in your home network as described in the guidance below. Scroll down until you find the network configuration that matches your network.

Home Network Configurations

• GATEWAY
The simplest home network has a single Gateway box provided by your ISP as shown below:

There is only one SSID in your network, so set up your device with that one.

Your Gateway must also have UPnP services enabled, which is typically true already. Details here.

How do I set up an enclayve device?

• MODEM/ROUTER
Many home networks consist of a modem provided by your ISP and a router you've bought yourself. Common brands of routers are Netgear, Linksys, Google, TP-link and others. Note that a modem has no WiFi capabilty, so is connected to a router with an Ethernet cable.

There is only one SSID in your network, so set up your device with that one.

Your Router must also have UPnP services enabled, which is typically true already.. Details here.

How do I set up an enclayve device?

• MESH NETWORK
Larger homes often have a 'mesh network', sometimes called a 'whole home network'. In this case, you have a main router connected to your ISP and a number of 'extender' boxes located throughout your house. This provides WiFI coverage over a wider area. Common brands are TP-Link Deco, Amazon eero, Netgear Orbi, Asus ZenWiFi, Google Nest and others.

In this case, there are many SSIDs in your home network. Set up your enclayve device with the SSID of the main Router, even if you have to move your device physically closer to it. Do not use the SSIDs of the extender boxes.

Your main Router must also have UPnP services enabled, which is typically true already. Details here.

How do I set up an enclayve device?

• BRING YOUR OWN ROUTER (BYOR)
In some cases, you have a router or mesh network you've purchased and in addtion, your ISP has provided a gateway (common for Fiber-Optic Internet service providers). This adds a level of complexity because there are now multiple routers in your network. As shown below, the ISP-supplied Gateway and your Router both have WiFi capability.

You must also have UPnP services enabled in the box (Gateway or Router) connected to your device, which is typically true already. Details here.

Before you worry about Bridge Mode, it's much easier to just try one SSID and if it fails the Global Access test, try the other SSID. Remember to enable UPnP on the Gateway or Router as well.

How do I set up an enclayve device?

If none of the configurations above match your network, email enclayve support at support@enclayve.com for help. Also, if you did find your configuration but haven't passed the Global Access test, email enclayve support.